1. Return the ordered item in its original packaging. Include a note with the following information in your return shipment:

Sample cancellation form

– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s)(Only for communication on paper)
– Date
(*) Cross out where not applicable.

2. Return the item(s) undamaged, as an insured package to: Lifters Wear OHG, Rodheimer Straße 9, 61118 Bad Vilbel, Germany.(Return shipping costs must be borne by the customer.)

3. As soon as we receive your return, we will refund the invoice amount due to you within 14 days to the account you used to place the order..

Note: We reserve the right to charge shipping costs of 4.90 € retroactively, should the value of the goods of the order after deduction of the return fall below the minimum order value of 100 € for free shipping.

The ordered item does not fit you? No problem.

We will gladly exchange your order for the correct size.

Follow the steps as described under Return. Instead of the cancellation form, please include an info in the package with your name, order number and what size and/or color the product may be exchanged to.

The customer bears the direct costs of returning the goods. We will then return the exchanged goods free of charge.
To which address should I send the return?
Please send your return to:

Lifters Wear OHG
Rodheimer Straße 9
61118 Bad Vilbel
Who bears the cost of return?
You will bear the return shipping costs in the event of a revocation or exchange. We will pay the shipping costs for the reshipment of your exchange order.
When will I be credited for my return?
Upon receipt of your return, the purchase amount will be credited to you within 14 days - always according to the payment method you used for your purchase.
I have received an incorrect item.
Sorry for the inconvenience. Please return the wrong item to us. Of course, we will cover the full return shipping costs and send the correct item back to you free of charge so that you can get your training successes as soon as possible.
30 days money back guarantee
We want to make our Lifters Family happy. That's why we want you to store online worry-free. If, contrary to expectations, you are not satisfied with your order or you ordered the wrong size. No problem - we will refund you as soon as possible or exchange the wrong size without any problems.
Is there the possibility of dealer conditions at Lifters Wear?
We have the possibility to include suitable partners in our partner program to enable more favorable purchasing conditions for you and your members. Please send us a mail for this purpose. We are looking forward to you.
Shipping service provider
How Lifters Wear ships the orders?
We ship your orders with our shipping service provider DHL GoGreen. We have decided to use GoGreen to ship climate neutral even as a start-up and to contribute to our environment as good as possible.